Jason Noel’s path to success, like many entrepreneurs, has been long and hard-fought. In high school, he discovered a love of woodworking and carpentry and quickly landed a construction job after graduating. Once he reached the six-month mark in his employment, Jason decided to launch his own contracting operation. He quickly learned that, without any formal training or business education, being his own boss was difficult. However, he made a go of it until the 2008 recession wiped out most new construction. Soon, he was forced to close the business, and a divorce shortly after capped off a very miserable year.
Jason pivoted to real estate but soon missed the creative process of building something with his hands. While searching for another career path, his father-in-law had an old pickup that they both rebuilt. After selling it for a profit, buying another and doing the same, the idea for Fat Fender Garage was born. Now, Fat Fender Garage has gone from a one-man shop to a leader in parts, restorations and complete high-end builds of vintage trucks with over 70 employees.
Achieving success with Fat Fender Garage wasn’t instantaneous or easy for Jason. Along the way, he learned several hard lessons about entrepreneurship and running a business. On this episode of the “Only The Strong Survive Podcast,” host Dan Kahn discusses with Jason how he rose to the top of the highly competitive restomod market and the lessons he absorbed along the way.
Click on the icon to watch the entire episode, and here are our top five takeaways:
Most entrepreneurs consider quitting at some point.
You have to identify mistakes and take action to fix them.
Your needs can often be the same as your customers.
You will never succeed if you aren’t willing to work hard.
Integrity is everything in business.
The Go/No-Go Period
Every entrepreneur faces a moment when they have to decide whether to move forward or to fold. For Jason, that time came when his neighbors finally got tired of his backyard shop. He either had to take on the cost of moving into a much larger, legitimate shop or close his doors. The decision really came down to how much he believed in himself and his product.
“This was a go/no-go period for me. Do we take on the risk of moving and all the extra expense and money? We are barely making it as it is. Deep inside, I had this belief that we had created something and started something that could be pretty good,” said Jason. “We had a really good product and brand that we were developing, and I always felt like I was almost there. I kept saying that for several years. So we decided to go ahead, let’s lease the building and committed to a three-year lease.”
Figure Out What Went Wrong and Fix It Quickly
Recognizing mistakes and then rectifying them is pivotal for any business. That lesson is especially true for brands just starting, as Jason learned after moving into the new shop. A handshake deal fell apart, costing the business significant money. Jason knew he had made a mistake and had to fix it quickly for Fat Fender Garage to succeed.
“We made a lot of changes. We put contracts in place and took the good-guy handshake deal out of it. We just said that we are running a business on these terms, and if you don’t want us to build for you, you don’t have to hire us. But if you wanted us to work for you, it was based on these terms,” said Jason. “I just decided we weren’t going to be the cheapest shop in town anymore, and we weren’t going to be doing things the way we did before.”
Find a Need and Fill It
Originally, Fat Fender Garage had no plans to be in the parts business and only wanted to focus on vehicle builds. However, after making their own parts to simplify those builds, Jason thought others could use those same parts on their trucks. His notion was correct, and his customers had the same needs. The parts side of Fat Fender Garage was born.
“I could buy all these parts, but they aren’t technically designed to go into the vehicle. They are designed to go into any vehicle, but they are not designed to go into my vehicle exactly the way they should. So we learned quickly that, in order to do it correctly, it was going to require fabrication,” said Jason. “I didn’t want to make a one-off of something five times; that is annoying. So what we started doing was making a part that works for us, because we are doing the same vehicle over and over. When that comes up next time, we just grab it off the shelf, and it makes it easy. That is how we got into the parts business.”
You Have to Put in the Work
Jason freely gives advice to others who ask him how to succeed. However, all the knowledge in the world won’t help if you aren’t willing to put in the work. If you are going to start your own business, you have to be prepared for it to take a lot of effort to succeed, because it absolutely does.
“We have people show up at the shop, and I give them the tour. I tell them that I will tell them everything that I am doing. I can show it to you, I can tell you about it, and I can give you all the tips and tricks,” said Jason. “But I can’t actually do the work for you. So if you are not willing to do the work, you are never going to get there. You have to be willing to put the time, the effort and the work in.”
Integrity is Everything
With a business that sells a six-figure product, integrity is everything for Jason. Without a stellar reputation, clients will look elsewhere. However, he notes that integrity isn’t enough for oneself, but should apply to everyone you do business with. And you need to be prepared for those who don’t think the same way.
“I want to have the utmost integrity in everything I do. However, I learned that not everybody is like that, not everybody is that way. So, as we are working in our businesses, only align yourself with people who have the utmost integrity and show who they are by the way they live their life and the things they are doing,” said Jason. “You can align yourself with those people, but those who don’t have that kind of integrity, just be careful because they are probably only going to be looking out for themselves. That might get you if you are not prepared for that.”
